Tuesday, May 19, 2020
The Importance Of The Ancient Egyptian Pyramids In Giza
There is much debate on how the Ancient Egyptian Pyramids in Giza were built. King Khufuââ¬â¢s pyramid, from the Old Kingdom, stands at 146 meters high, has a base of 230 meters, while using 2.4 million stone blocks; each block averaging between 2.5 to 15 tons (Van Der Mieroop). These extreme numbers force researchers to try and create hypotheses on how the Ancient Egyptians were able to construct such colossal monuments. Although we have an idea of where and how the Egyptians obtained the materials used for their creation, it is still unclear how they were able to take stone blocks that weighted several tons so high up, have such precision that not even a credit card could slip through the blocks, and was capable of pointing the pyramidsâ⬠¦show more contentâ⬠¦Bethany Simpson (Ask Rose how to Cite), it was said that through the examination of the workers living area, it is known that the workers were fed quite well. They were fed large quantities of high-end meats like cat tle. But more importantly, the pyramid was constructed to be a cosmic engine for the pharaoh. The creation of a pyramid represented the rule of universal order, which included the changing of days and seasons, as we as the flooding of the Nile. The mechanics of the pyramid as a cosmic engine depend largely on a term called ââ¬Å"Kheperuâ⬠. This concept is used in relation to a person and their distinct phases of life and death (cite Lehner). In death, the pharaoh will experience transformations that include the Ka, the Ba, and the body interacting. This leads to the final step in the transformation in which the pharaoh becomes Akh, the spiritual state of an Egyptian. The pyramid was an essential instrument that allowed these transformations to occur, and are better understood as the meeting point in life and light with the darkness and death (cite Lehner). Along with being a vessel for the transformation and revival of pharaohs into the afterlife with the Gods, it was also an Icon. The pyramid was a giant symbol that at times is regarded as just a hieroglyph. The pharaoh wanted to apply a personal nature, his human characteristic to something nonhuman and everlasting so that he can live forever in the eyes of everyone who sees his pyramid whenShow MoreRelatedThe Distribution Of Power Throughout Old Kingdom Egypt And The First Intermediate Period1436 Words à |à 6 PagesVCE Ancient History Unit 2 Historical Enquiry Explain the distribution of power in Old Kingdom Egypt and the first intermediate period, the social, political, and economic reasons for the constructors of pyramids, and Egyptian belief concerning the afterlife. The Great Pyramids of Giza are considered to be three of the worldââ¬â¢s most fascinating and astonishing archaeological marvels. On the edge of modern-day Cairo stands the plateau of Giza, on which these extraordinary pyramids were constructedRead MoreAncient Egyp Gods and Godesses: From A to Z1331 Words à |à 6 Pageswas the Egyptian god of embalming and the keeper of secrets. He was associated with the mummification and protection of the dead and journey to the afterlife. He was portrayed man with a jackalââ¬â¢s head, or in jackal form holding a flail in the crook of his arm and wearing a ribbon. In the Old Kingdom he was the most important God, where he was associated with the burial of the pharaoh. He was very important because the Egyptians worshiped two things: 1. the gods and 2. The dead. The ancient EgyptiansRead MoreWhatà ´s Webiography?946 Words à |à 4 Pagesassignment. Ancient history is something I never taught I will be interested in until I started wat ching the history channel, although it is a prerequisite for a degree course I have always had interest in knowing more about this course and one thing I noticed from watching the history channel is, it has connection with the bible. For this assignment, am going to be writing about; the Egyptian pyramid, the Greece gods and the River Nile. I picked these three topics because it goes back to ancient historyRead MoreEgypt And Mesopotamia917 Words à |à 4 PagesArchitecture in Egypt and Mesopotamia When you think about ancient architecture, what questions arise? Do you ask yourself about its history, durability, and structure? For example, Egypt is known for its pyramids, while Mesopotamia is known for its temple. Both are influential and recognizable after so many years and will continue to be for years to come, those questions come without a doubt to mind. In the following paragraphs, these questions will be answered and explainedRead MoreThe Ancient Egyptian Civilization Essay878 Words à |à 4 Pagestoday have been in some way shape or form improved upon to stand the test of time. From the structures of buildings, religion and pyramids, to the influence of art, it all played a part. The ancient civilization of the Egyptians was one of the most significant and well known cultures to ever have existed and technology wise, they were light years ahead. The ancient Egyptians relied heavily on their religion. In addition to their religion, the Osiris myth was famous among the people because it impliedRead MoreThe Great Pyramid Of Giza1869 Words à |à 8 PagesKrystek (2010), the Great Pyramid of Giza is ââ¬Å"the only one of the famous Seven Wonders of the Ancient World that still stands.â⬠The Great Pyramid of Giza, which was built around 2550BC for the pharaoh Khufu, is archaeological evidence of the political, economic and religious power of the pharaoh and the importance of religion in the Old Kingdom of Ancient Egypt. The ability of the pharaoh Khufu to organise and control the large workforce necessary to build the Great Pyramid is an indication of hisRead MoreBurial Practices of Ancient Egypt Essay1322 Words à |à 6 PagesThe funerary rituals introduced by the Egyptians were the most intricate, spiritual rites in their times and, perhaps, even to this day. Their elaborate customs, tombs, and gifts to the dead were rep resentative of their pious, devoted nature. Albeit not all were as imposing as the oldest and still remaining Seven Wonder of the World, the Pyramids of Giza, all were meaningful and sacred. The Egyptians, highly reverent of their dead, adopted ornate, religious burial practices to fit to every memberRead MoreHistorical Characteristics Of Ancient Egypt Essay1299 Words à |à 6 Pagescharacteristics play a vital role in the development of the politics, religion, and architecture of the ancient Egypt civilization. Before explaining the developments of these disciplines of ancient Egypt, these geographical characteristics and their general impact on this civilization must be explained. About 95 percent of Egyptââ¬â¢s population was concentrated in less than 5 percent of Egyptian land. This small percentage of land that a mass majority of the population was located on was locatedRead MoreComparing Mexicos Pyramids to Egypts3404 Words à |à 14 PagesThe more than 100 pyramids that punctuate the west bank of the Nile have intrigued mankind for millennia. Numerous articles and books have discussed the pyramids of Egypt and the wondrous tombs, sculpture, jewelry, and artwork they secreted. However, pyramids are found in various locations in the world beyond EgyptÃâ"most notably in South America, Mesoamerica, Mesopotamia, India, and Cambodia. Is it possible that the ancient civilizations of Central America and South America, as an example, somehowRead MoreThe Pyramids Of Ancient Egypt1614 Words à |à 7 PagesEgypt lie the ruins of a colossal ancient civilization. Of all the seven wonders of the Ancient World, these are the only ones that we have been allowed to appreciate as they are they only ones still around today. These are, of course, the great pyramids of ancient Egypt. It is obvious that these structures had a purpose for the ancient Egyptians and were not built simply to impress future generations. While they seem basic in form, as they are simply four-sided pyramids with square bases, they had a
Wednesday, May 6, 2020
This Past Week Was My Second Week In My Final Rotation
This past week was my second week in my final rotation at Norton Womenââ¬â¢s and Childrenââ¬â¢s Hospital! At women s and children s, child life covers every unit, including the adult units. I will be completing three 12 hour shifts each week for the next 5 weeks. During my final rotation, I will be focusing on the following modules from the ACLP internship modules: assessment, patient family centered care, palliative end of life care, administration, and professional development. These module activities will be done fluidly with my experiences, meaning it is not a week by week progression. The patient interaction that I wish to highlight from this week was a normative play session with a 7-year-old female who was hospitalized for a fecalâ⬠¦show more contentâ⬠¦At this point, her foster dad engaged her with me and was right by her side encouraging her and providing emotional support. She continued to say that she, ââ¬Å"just wanted to have the IV pump back on and not t he water through her straw.â⬠After a while, the RN had called in multiple staff to help (she became aggressive and attempted to kick anyone who came near her other than her foster father and myself) and then decided to not continue attempting to flush her IV, because the patient was going to be discharged and the foster father adamantly asked if the nurses could leave the room and give her some time to calm down. I also left and then came back about 5 minutes later and brought some more art supplies to try to have some post-procedural play and she readily engaged in the activities but I was called to the ED for a procedure and could not stay. I debriefed with Kristi and although I felt incredibly defeated, I was reassured that I did everything that I could have done in the moment and that this was not a typical response from a patient this age. I wanted to do a medical play art activity with her, such as syringe painting or creating love bugs with syringes, but she was dischar ged. In all, I was excited to continue learning about what the child life department at NWCHShow MoreRelatedNursing Journal Entry Essays1015 Words à |à 5 PagesThe second week of my preceptorship brought many new experiences for me, and I can honestly say that each day I spend with my preceptor is better than the last. This week I focused on time management of a full patient load with continued documentation practice as well as admission and discharge procedures. Iââ¬â¢ve had brief experiences in my past rotations assisting with discharge teaching and admission assessments however I have never been able to fully take charge and complete the process from startRead MoreMy Passion For The Sport Essay1509 Words à |à 7 Pageswith athletic activities. In high school, I was informally recruited to the basketball team by an upperclassman and that is where my passion for the sport began. The sport manifested itself into my life from television to practice, then to finding any oppor tunity to go out and play. Optimism for my new found passion and the school year increased, but that does not stop getting hurt in the process. Weakness in my wrist permeated my life and attacked both my education and basketball season. ExperiencingRead MoreAnalysis Of Carolyn Gardner, 12 Year Old Beginner Basketball Player2137 Words à |à 9 PagesMy subject and person that I chose to perform this movement is Carolyn Gardner, 12-year-old beginner basketball player in the sixth grade. She is on the junior varsity team and this is her first time playing basketball on a team. This is her first time playing any team sport. Right now she is learning the basics and having a hard time focusing but that is expected being her first year. The reason I chose Carolyn is because since this is her first time playing basketball on a team and her first sportRead MoreDifferent Types of Tears During Shoulder Dislocation Essay1018 Words à |à 5 Pagesfirst type of tear is one where the labrum is t orn all of the way off of the bone. This type of tear usually correlates with an injury to the shoulder where the shoulder has subluxated or dislocated. Sometimes, this tear occurs and the individual does not realize that the shoulder has slid out of the socket. This can make it much worse and cause other types of injuries to the ligaments around the shoulder. The second type of labrum tear is tearing within the actual labrum. The sides of the labrumRead MoreSwot Analysis Of Gulfstream Operates The Largest Factory Owned Service Network2474 Words à |à 10 PagesRotation 1 Having accepted an offer less than two weeks after receiving word that Gulfstream was actively seeking engineering co-ops, I jumped head first into the opportunity. Not only was I the second ever co-op to the department, I was also the first industrial engineer. For these reasons, and starting only one rotation after the first co-op, nearly everything had to be developed from scratch. From team organizational structure to day to day tasks and end of rotation deliverables, everythingRead MoreGlobal Health Programs Have Become An Essential Part Of Medical School Training1380 Words à |à 6 Pagestrainees safe while still ensuring they get an education without compromising patient care (Pinto Upshur, 2009). Many of these issues arose during my first global health experience, though at that time, I was ill-prepared to address them. At the end of my first year of medical school at the Feinberg School of Medicine, I participated in a global health rotation through the Northwestern University Alliance for International Development (NU-AID). Since 2011, NU-AID has partnered with Child Family HealthRead MoreThe New York Yankees, It Can Destroy Your Future1992 Words à |à 8 Pages The past should be left in the past, otherwise it can destroy your future. These are wonderful words which we should all strive to live by. But letting go of a regrettable past is difficult for even the strongest among us. For members of the 1960 New York Yankees, the World Series of that year is still the most disappointing memory any of them can recall. And while vivid mental pictures of a bad-hop grounder hitting shortstop Tony Kubek in the throat, the Clemente chop, which landed betweenRead MoreLeadership Styles Exhibited During A Mental Health Clinical2470 Words à |à 10 PagesCourtney Palazzolo Professor Venice During my mental health and psychiatric clinical rotation, one of the tasks I had to perform was assembling a group meeting for the patients on the unit. This type of clinical was completely different than previous clinicals. In the past, clinical consisted of medical interventions such as head to toe assessments, administering medications, and helping a patient ambulate. The focus of this clinical was quite different. Interventions focused more on theRead MoreSugar Bowl6231 Words à |à 25 Pages9-913-537 NOVEMBER 30, 2012 RICHARD G. HAMERMESH ALISA ZALOSH Sugar Bowl Shelby Givens checked her watch as she jogged along Raleighââ¬â¢s Greenway Trail; she was running late again. Since Sugar Bowlââ¬â¢s launch, there simply were not enough hours in the day to satisfy the overwhelming demands on her time. Givens couldnââ¬â¢t remember the last time she went to dinner and a movie with friends. And though three months had passed, she still deeply regretted missing her college roommateââ¬â¢s wedding because of anRead MoreSubway Restaurants Essays21330 Words à |à 86 PagesResearch Report ââ¬â Taking the Subway EXECUTIVE SUMMARY This report provides an in-depth analysis of the conduct of a market research project exploring customer expectation, satisfaction and behaviour in relation fast food restaurants. Particular attention is paid to Subway restaurants outlining the key strategies needed in order to increase popularity and therefore visitor numbers. The Research Focus forms the backdrop of the study highlighting the background of the problem of obesity levels
Impact of Mobile Banking on Customer-Free-Samples-Myassignment
Question: Discuss about the Impact of Mobile Banking on Customer retention rates and Business Performance. Answer: Introduction The mobile banking consists to the application of smartphones and other cellular technique to do online banking jobs while far from home computer like monitoring account balances, bill payment, locating automatic teller machine, and transferring money from on account to others. In exiting time, many mobile bankingis practiced by a company to share the data. In addition,mobile banking can considerdifferent kinds of services such as bill payment, money transaction from one account to another account, and review of accounting information. It can support to make an effective relationship with consumers. In the existing scenario, more than 35 billion of people have used the mobile banking services to fulfill their financial needs in specified time and cost (Bryman, et al., 2015). It is also addressed thatsocial media is amost popular way to inspire the consumers towards the new services of thefinancial institution. Therefore an organization can spread the awareness towards the mobile bank ing on the social media and enhance the consumer retention systematically. It can also help the organization to improve their financial condition in less time. As per the current scenario, it is evaluated that a large number of consumer who hasused the social media is college people that can be easily inspired by the use of mobile banking. Moreover, mobile banking plays a significant role in the existing business condition (Khan, et al., 2014). Therefore, thefinancial institution has needed to motivate a huge amount of consumers to operate the business successfully and obtain the feasible result.In addition, it is also addressed that consumers can be motivated and attracted by using social media to run the organization systematically. In addition to this, an organization should use the mobile banking to fulfill their financial issues in expected time. Consequently, thecompany can be able to enhance the performance of theorganization (Zameer, eta l., 2015). Project objectives The main aim of this research is to analyze the impact of mobile banking on customer retention rates and business performance. To identify the meaning and concept of mobile banking ToaddressImpact of mobile banking on customer retention rates and business performance To recommend the strategiesofmobile banking to improve the customer retention rates and business performance Project scope This research is effective to gain the understanding towards the benefit and disadvantages of practicing mobile banking in the business. The use of mobile banking in the business could be imperative for the research. In addition, the best understanding towards the mobile banking can positively influence the consumer retention and business performance. This research proposal can be imperative for the researcher to obtain areliable outcome in the upcoming period. In the existing period, a company can practice the mobile banking to improve the financial performance of theorganization and retain the consumer. This proposal can be effective to for improving the performance of company systematically.Moreover, it can also be effective for the researcher because of gaining their understanding towards the different factors of mobile banking. Asa result, thecompany can enhance their productivity systematically (Kandampully, et al., 2015). Literature review Introduction This section supports the researcher and reader to enhance their awareness towards the practices the practices of mobile banking on the consumer retention and business performance. It also discusses the impact of mobile banking on the consumer retention and business performance. To identify the meaning and concept of mobile banking According to the Moro et al. (2015),mobile banking is developed as a wireless communication network for building the value by consumers in abanking transaction. It is also analyzed that company has concentrated on the application of banking services due to making easy operating process.The application of mobile in the banking sector has adirect impact on the growth of thebusiness. It is also stated that the mobile banking is modern technology for future banking. It is also stated that the mobile banking can enable the consumers to get information about their account on the mobile phone. It is accomplished with higher security. Marinkovic et al. (2015)argued that the usual baking service is offered by the mobile networks.In addition, it is also analyzed that mobile banking is a different service that is offered by a bank and other financial institution that enable their consumers to conduct financial trades through mobile as a table and smartphones. It also facilitated the consumer to include the internet service in the mobile banking that offered by the financial institution. Mobile banking is generally available on 24 on an hourly basis. In addition, an organization has restrictions by which accounts could be accessed by mobile banking. In support of this, Zhang et al. (2014)stated that a company can also make alimiton the amount which can be managed. There are different types of elements are considered in the mobile banking like account balances, electronic bill payment, lists of latest transactions, funds transfers among the customers and other accounts. In addition, many apps allow the consumers todownload their bank statement and create understanding towards the actual situation of banking transaction. From the perspective of thebank, the mobile banking plays abig role in reducing the cost of handling tractions by declining the consumer need to visita bank for anon-cash withdrawal. As per the view ofKeiningham et al. (2014), mobile banking does not manage the transactions including cash, and consumer required tovisitan ATM and bank branch for depositing and transacting the money. In addition, it can also be said that many apps provide facility to their customers for digitally transmit cheques in an appropriate manner. Mobile banking can be different from the mobile payments that include the application of a mobile device to transact for goods and service. In addition, it can also be said that the mobile banking can easily enhance the growth of thebusiness. To address Impact of mobile banking on customer retention rates and business performance According to the Al-Alak (2014),the mobile banking can play an imperative role in increasing the customer retention and organization performance. It is stated that through a mobile banking, thefirmcan save their time and cost make theeasier transaction process in the working place. It is also analyzed that there is apositive relationship between the mobile banking and customer retention and organization performance.Since, the practices of mobile banking can be effective for an organization to retain the consumers at long-termand improve the financial condition. For this reason, astakeholderis capableto improve their and productivity and performance that help the organization to improve the financial condition. In support of this, Kaura et al. (2015)examined that the mobile banking is aneffective method that can be utilized by financial institutions to enhance their capabilities. It permits the financial institutions to improve new skills, perform best, and improve their productivity. In addition, the mobile banking service canmake enable the consumers for enhancing their knowledge towards new technology. It can also support to fulfillthe needs of consumers in less time and cost that can increase the consumer loyalty towards the product and services of thecompany. In oppose to this, Terpstra et al. (2014) explained that the mobile is safe and secure for the consumer because most of the financial institutions have used the safeguardand secure the confidential data of consumers. It can be effective to make a robust relationship with theconsumer and retain them in long-term. It is also analyzed that enhancement in the application of mobile banking can freedom for anytime anywhere banking that could also help to make apositive image in the marketplace. The mobile banking can permit each consumer to have the services of banks at the time of traveling. However, thebank cannot facilitate the consumer to take the services of mobile banking through PC and Laptop. In addition, it is also analyzed the mobile banking services is free of charge because thebank cannot make thelimit to access the account details. On the other side,Amin et al. (2014) illustrated that the bank offers many services throughmobile banking like fund transfer facilities, minimum balance alerts, bill payment alerts, account balance inquiry, transaction history, and credit/debit alerts. The mobile banking can be practiced for completing many tasks in less time and cost. In addition, it is also analyzed that the mobile banking can permit the employee to complete their bank activities without going in the bank branch. It permits checking account balance, setting up alerts, and transferring money from on account to another account.Moreover, it is also analyzedthat the bank can also enable the consumers to directly deposit the cheques on the front of thecamera, sending money from on account to other, and transferring the credit card balance. In the view ofPeppers et al. (2016)the mobile banking can facilitate the bank to maintain the finance by offering the convenient service to the consumers. As a result, thecompany is able to improve the consumer retention and financial performance. It also permits the consumer to review their balance and always understand their financial condition.A customer can instantly deposit the check and get the cash in less time. It can also retain the consumer and improve the performance of theorganization. It also facilitated that employee to pay the bill before going anywhere and save time and cost of theorganization as well as theconsumer. As a result, anorganization can make adifferent image in the marketplace and enhance the consumer retention that will positivelyimpact the performance of theorganization. All such features can permit the consumer to control the money on time.It is also stated that does not matter where you are, it provides the service at anytime and anywhere. Bank branche s can handle the financial transaction activity of consumers in the specified time. However, the mobile banking facilitated the consumers to have the service 24*7. On the other side,Tingchi et al. (2014)the younger age of people are generally keen to address their fund flow statement via mobile. It is also stated that 58% of 26-35 years old and 52% of 18-24 years of consumers have used the smartphones. In addition to this, it can also be said that the smartphone is an effective way to access banking service for both age group of people. In the current era, most of the person has believed on the social media so in case any wrong information spreads on the social media then it can negative impact on the growth of theorganization. Hence, an organization has needed to focus on such kinds of issues due to effectively deal with theunexpected situation and sustain in the marketplace for long-term. To recommend the strategies of mobile banking to improve the customer retention rates and business performance In the view of this, Kumar (2015)financial institution should provide the mobile apps to their consumers for solving their financial issues in less cost and time. In addition, it is also stated that an effective mobile app can only take care the consumers. The apps should function beyond the expectation of consumer due to attracting a large number of consumers in less time. Moreover, an organization app should transfer the fund and fulfill the basic important needs of consumers due to making an effective relationship with them. It can be imperative in retaining the consumer for long-term (Giannakis, et al., 2014). In support to this, Chuah et al. (2014)explained that most of the consumers are not believing in the mobile banking, therefore, an organization should try to identify the consumer and make a positiveimage regarding the mobile banking. An organization should use the attractive strategy to get asuccessful result from the mobile banking. In thecurrent scenario, most of the financial organization offer only user id and password to easily use the mobile banking and complete their basic requirement related to the fund transfer. Through the mobile banking, an organization should inspire the consumers to have the financial services through mobile due to saving their time and cost. In addition, it is also illustrated thatan organization should aware the consumer regarding the benefits of mobile banking. In addition, it is also stated that if an individual download the mob apps then they can meet their financial needs in their expected time. In thecurrent period, most of the apps fulfill such kinds of needs at less cost. From this competition era, an organization should offer the innovative apps to the consumer due to offering the mobile service to the consumers. An organization should also provide the simple way to complete the requirements of consumers (Zhang, 2015). Arvidsson (2014) explained that an organization should use the KYC form to their consumers due to making an effective relationship with them. As a result, thecompany can retain the consumers and improve their performance for their consumers. Moreover, it is also illustrated that many companies do not offer the online services that can decline the performance of theorganization. It facilitated the individual to have the services themselves that is desired by the users of mobile. It is also analyzed that most of the banks have needed to new consumers to call on the toll-free number and open an account. Moreover, it is also analyzed that those customers who use the call services do not have needed to download the app. In addition, it isalsoillustratedthata bank should attract new consumers for using the banking services. Once a consumer is inspired by the product and services of thebank and came in the bank branch then they organization should aware them for offering the downloading the mob apps and enjoy the service themselves. Further, there are manyservices that are completing by thebank through mobile banking such as mobile bill pay, Mobile deposit capture, easy money transfers, and fast access to account balances to complete the needs of consumers (Sekaran, et al., 2016). Conclusion From the above interpretation, it can be summarized that the application of social media can directly influence the growth of thebusiness. It can also be concluded that the mobile banking can be effective to offer the financial service at home and anywhere, which can support to retain the consumers and improve the financial condition of theorganization. It can also save the additional cost and time of bank and consumer. Finally, it can be illustrated that the mobile banking services can help to make distinguish image in the marketplace. References Al-Alak, B. A. (2014) Impact of marketing activities on relationship quality in the Malaysian banking sector,Journal of Retailing and Consumer Services,21(3), pp. 347-356. Amin, M., Rezaei, S., andAbolghasemi, M. (2014) User satisfaction with mobile websites: the impact of perceived usefulness (PU), perceived ease of use (PEOU) and trust,Nankai Business Review International,5(3), pp. 258-274. Arvidsson, N. (2014) Consumer attitudes on mobile payment servicesresults from a proof of concept test,International Journal of Bank Marketing,32(2), pp. 150-170. Bryman, A., and Bell, E. (2015) Business research methods. USA: Oxford University Press. Chuah, H. W., Marimuthu, M., andRamayah, T. (2014) The effect of perceived value on the loyalty of Generation Y mobile internet subscribers: A proposed conceptual framework,Procedia-Social and Behavioral Sciences,130, pp. 532-541. Giannakis-Bompolis, C., andBoutsouki, C. (2014) Customer relationship management in the era of social web and social customer: an investigation of customer engagement in the Greek retail banking sector,Procedia-Social and Behavioral Sciences,148, pp. 67-78. Kandampully, J., Zhang, T., andBilgihan, A. (2015) Customer loyalty: a review and future directions with a special focus on the hospitality industry,International Journal of Contemporary Hospitality Management,27(3), pp. 379-414. Kaura, V., Durga Prasad, C. S., and Sharma, S. (2015) Service quality, service convenience, price and fairness, customer loyalty, and the mediating role of customer satisfaction,International Journal of Bank Marketing,33(4), pp. 404-422. Keiningham, T., Gupta, S., Aksoy, L., andBuoye, A. (2014) The high price of customer satisfaction,MIT Sloan Management Review,55(3), p. 37. Khan, M. M., andFasih, M. (2014) Impact of Service Quality on Customer Satisfaction and Customer Loyalty: Evidence from Banking Sector,Pakistan Journal of Commerce and Social Sciences,8(2) pp. 1-6. Kumar, V. (2015) Evolution of marketing as a discipline: What has happened and what to look out for,Journal of Marketing,79(1), pp. 1-9. Marinkovic, V., andObradovic, V. (2015) Customers emotional reactions in the banking industry,International journal of bank marketing,33(3), pp. 243-260. Moro, S., Cortez, P., and Rita, P. (2015) Business intelligence in banking: A literature analysis from 2002 to 2013 using text mining and latent Dirichlet allocation,Expert Systems with Applications,42(3), pp. 1314-1324. Paul, J., Mittal, A., andSrivastav, G. (2016) Impact of service quality on customer satisfaction in private and public sector banks,International Journal of Bank Marketing,34(5), pp. 606-622. Peppers, D., and Rogers, M. (2016) Managing Customer Experience and Relationships: A Strategic Framework. USA: John Wiley and Sons. Sekaran, U., andBougie, R. (2016) Research methods for business: A skill building approach. USA: John Wiley and Sons. Terpstra, M., andVerbeeten, F. H. (2014) Customer satisfaction: Cost driver or value driver? Empirical evidence from the financial services industry,European Management Journal,32(3), pp. 499-508. Tingchi Liu, M., Anthony Wong, I., Shi, G., Chu, R., and L. Brock, J. (2014) The impact of corporate social responsibility (CSR) performance and perceived brand quality on customer-based brand preference,Journal of Services Marketing,28(3), pp. 181-194. Zameer, H., Tara, A., Kausar, U., and Mohsin, A. (2015) Impact of service quality, corporate image and customer satisfaction towards customers perceived value in the banking sector in Pakistan,International journal of bank marketing,33(4), pp. 442-456. Zhang, S. S., van Doorn, J., and Leeflang, P. S. (2014) Does the importance of value, brand and relationship equity for customer loyalty differ between Eastern and Western cultures?,International Business Review,23(1), pp. 284-292.
Subscribe to:
Posts (Atom)